Until last April, I worked part time as an MRI/ X-ray tech. I was good at patient care. Most of my patients were in pain or had fear of the MRI. Person to person interaction is much easier for me because I can tell from their facial expressions what is really going on.
The majority of the time, people were annoyed by the time I took care of them. Long waits to see the doctor for 2 minutes, then wait again for their x-rays. The room is cold and the table is hard and then I have to position them in ways that make their pain surface more.
I could tell who was really hurt or who was trying to get away with fraud of some kind. There are other things that health care workers see day in and day out that would make you doubt the morals of our society. That is how this doubter was born.
I have a really good friend that does her best to keep me accountable on all things customer service related. She has got a tough job and I am blessed that she is sooooooo patient. With that I have to confess that I have a problem with being told what to do. My inner child comes out and says, "You can't make me!"
Our last conversation, which I call reality checks, she told me that I need to give people the benefit of the doubt. After 23 years in the health care industry, doubt is hard to let go. So, needless to say, I find it difficult to follow her advice. All she was hearing from me was, "But, but..." She was sooooooo patient. I am sure if I was in the same room with her she would have smacked me in the back of the head.
I promised her that I would do better at GIVING the benefit of the doubt. I doubted that I was going to fulfill my promise. Then God sent me validation in what she was saying. He definitely has a sense of humor when He tries to humble us. I was getting ready to post my next card when I realized what the sentiment on my card said. Now keep in mind, I made this card 3-4 weeks ago.
God definitely has great timing.